1. Shipping Procedures

  1. All orders placed on our website are eligible for shipping.
  2. Subject to stock availability, we make every effort to process and ship orders within 10- 15 business days of the date of order confirmation.
  3. Based on the weight of the package and the destination, shipping costs will be determined and shown at the checkout.
  4. We disclaim all liability for any delays or damage incurred by the shipping carrier during transit. However, we will do everything in our power to help you resolve any shipping-related concerns.

2. Delivery Time

  1. Delivery timeframes may change Depending on the shipment destination and the method chosen.
  2. Estimated delivery timeframes are offered merely as a general guide and are not warranted.
  3. We are not responsible for any losses or inconveniences incurred due to delivery delays.

3. Shipping Address

  1. The customer’s responsible for supplying accurate and comprehensive shipping address information.
  2. We disclaim all liability for any undelivered or misdelivered packages as a result of the customer's erroneous or incomplete address information.

4. Customs and Import Duties

  1. Orders from outside the United States may be subject to import duties, taxes, and other customs fees levied by the country of destination.
  2. Any additional fees imposed by customs officials are the exclusive responsibility of the buyer.
  3. Before placing an order, we advise clients to become informed about the import laws and costs that apply in their nation.

5. Tracking and Order Status

  1. Once your order has been dispatched, you will receive an email with a shipping confirmation that includes, if applicable, the tracking number.
  2. Using the provided tracking number and the website of the chosen delivery carrier, customers can check the status of their orders.

6. Lost or Damaged Packages

  1. In the case that a shipment is lost or damaged during transit, kindly let us know as soon as possible.
  2. To launch an investigation and resolve the issue, we will collaborate with the shipping carrier.
  3. While the shipping carrier is liable for lost or damaged shipments, we will do everything in our power to find a satisfactory resolution.

7. Returns and Exchanges

  1. For further information on returns and exchanges, please see our separate Returns and Exchanges Policy.

8. Changes to the Policy

  1. We reserve the right to make changes or updates to these shipping and delivery policy at any time and without prior notification.
  2. To launch an investigation and resolve the issue, we will collaborate with the shipping carrier.
  3. By placing an order, you agree to be bound by the most recent version of our Shipment and Delivery terms and conditions (Policy).

Please review our complete Terms and Conditions and Privacy Policy on our website for additional information regarding your rights and obligations as a customer.